Pick-Up Request

COVID-19 ReStore Impact

At this time, we offer contactless pick up service for donations placed on the first floor, in the garage or curbside (must be placed and covered with a tarp on the day of the scheduled appointment).  Sorry, but we will not go beyond the first floor. Our drivers adhere to our strict protocols and are wearing masks and gloves and are temperature tested every morning before they leave.  Please make sure to social distance when our drivers enter your first floor.

We appreciate your understanding and continued support. Be safe everyone!

New Self Scheduling Pickup System is now online

You can now see which days are available for a pickup in your region and request your appointment with a computer, cell phone or the free app that you can download (link will be sent to you automatically).  The app will also notify you when our truck is on it’s way and when it arrives.

Once your request is being approved, you will receive a confirmation of your pickup appointment.  After your donation is completed, you have the option to download your donation receipt.  No more paper and we are very excited and we hope that you will be too.

Please make sure to have pictures (required) of your items ready before you start the scheduling process!

We understand that with a new system in place, there will be a few hick-ups that we need to solve along the way.  Please let us know if something is to your dissatisfaction so we inform our software partner and try to fix it as quickly as possible.

The ReStore reserves the right to refuse any items deemed unsuitable, overstocked or prohibited to sell by code or state regulations.  For a complete list on what we can and cannot accept, please click here to see our donation guidelines. 

Please click on SCHEDULE A PICKUP button or the SCHEDULE ICON when using your cell phone to start your pickup request. Thank you for supporting our mission!

Our Service Area

 
We are open to the public! Occupancy will be limited and all customers must wear a mask and practice social distancing. Our free donation pickup service is available and limited to first floor, garage or curbside only.
  • Our Location:

    637 Lancaster Street (Route 117)    |    Leominster, MA 01453    |    978.227.5556